Return Guidelines:

  • All items submitted for return must be unworn, unused, and in sellable condition. They must be in their original packaging with tags and labels attached.
  • You have 14 days from when your order is delivered to ship it back to us for a refund or exchange.

Easy Return Process:

  1. Prepare Your Package:

    • Ensure the items are unworn and in their original packaging with tags attached.
    • Securely package the items to avoid damage during transit.
  2. Choose Your Shipping Method:

    • Use any postal service that provides a tracking number.
    • We recommend using a trackable, insured service for your peace of mind.
  3. Ship Your Return:

    • Send your package to the return address provided in your order confirmation.

Important Notes:

  • Customers are responsible for the return shipping costs.
  • Mishka is not responsible for items damaged or lost during return transit. Ensure your return is trackable and insured.

Refund Process:

  • Once we receive your item(s), we will process your refund within 5 - 7 business days to the original payment method.
  • The initial shipping fee will not be refunded.
  • Refunds may take longer to appear in your account, depending on your credit card issuer.
  • You will be notified of your refund status after our Quality Control department has inspected the returned items.

Exchange Process:

  • To request an exchange, please follow the return process above.
  • Once we receive your returned item(s) and confirm they meet our return guidelines, we will process your exchange.
  • You will receive an email notification with details about your exchange once it is processed.

Authorization and Timeframe:

  • Mishka reserves the right to reject any returned items without approved authorization. If your return is rejected, you will be notified via email.

Thank you for choosing Mishka, where timeless elegance meets modern values.