This is actually a solid base — honest, specific, actionable. It just needs three things: expand it to cover the leather and silk pieces now that those are your hero category, lift the language to match the brand, and make it feel less like a legal disclaimer and more like a brand promise.
Here's the rewrite:
Our Commitment to Your Piece
Every Mishka piece is made to last. We stand behind our materials and our craft.
What we cover
We offer a two-year warranty on all Mishka jewellery, covering manufacturing defects and discolouration of rhodium and gold plating from the date of purchase. If something isn't right, we want to know.
For pieces combining silver with leather or silk, the warranty covers the metalwork and construction. Natural materials age with wear — this is part of their character, not a defect.
How to make a claim
Contact us at hello@mishkajewellery.com with your order details and a photo of the piece. We'll assess and respond within 5 business days.
Shipping your piece to us is at your cost. We recommend insured, tracked postage — we cannot take responsibility for items lost in transit.
Beyond the warranty period
We offer replating and restoration services after the two-year period. Costs vary by piece. Contact us to discuss.
What isn't covered
Normal wear, accidental damage, and lost pieces fall outside the warranty. If you're unsure whether your situation qualifies, reach out — we'd rather have the conversation.
