Our jewellery is made of silver and plated with rhodium and gold. Over time, plating may lose its shine. We offer a two-year warranty, specifically covering discoloration within the initial two years from the date of purchase. To initiate a warranty claim, contact us at hello@mishkajewellery.com.
Beyond the two-year warranty period, customers can still send their jewelry for plating, with additional costs applying. It’s our commitment to ensuring your satisfaction and maintaining the beauty of your Mishka pieces. For any warranty claims or plating inquiries, reach out to our customer service team.
Customers are responsible for the cost of shipping items to our service center for warranty claims or plating services. We recommend proper packaging and insurance for the safe transit of your items.
Proper Storage
1. Individual Storage: Always store your Mishka jewellery pieces individually in soft pouches or lined jewellery boxes. This prevents scratches and maintains the lustre of each piece.
2. Dry Environment: Ensure your storage space is dry and free from temperature extremes. Humidity can accelerate tarnishing and potentially damage the jewellery.
Routine Care
1. Gentle Cleaning: Clean your jewellery gently with a soft, dry cloth after each wear. This helps remove any oils or residues and restores the piece's natural shine. Avoid using chemical cleaners as they can strip the finish.
2. No Water Contact: Avoid exposing your jewellery to water, including bathing, swimming, or washing up. Water can weaken the jewellery and cause it to erode over time.
During Wear
1. Last On, First Off: Make Mishka jewellery the last thing you put on after dressing and using cosmetics, perfumes, and hairsprays, and the first thing you take off. Chemicals in beauty products can react negatively with the jewellery.
2. Sweat and Chemical Avoidance: Remove your jewellery during physical activities. Sweat and other harsh chemicals such as chlorine or salt can damage the jewellery over time.
Maintenance
1. Professional Checks: Regularly have your jewellery checked by a professional for any signs of wear or damage. They can clean it thoroughly and restore the jewellery if necessary, ensuring your Mishka pieces always look their best.
2. Sustainable Practices: Mishka encourages sustainable care practices. Consider using environmentally friendly products for cleaning and opt for professional services that share our commitment to sustainability.
Special Considerations
1. Handling Delicate Designs: Handle intricate and delicate designs with extra care to avoid bending or snapping. Mishka’s unique designs are crafted with precision and deserve your careful attention.
2. Recyclable Packaging: Always keep and reuse our eco-friendly packaging for your jewellery. It’s designed to protect your pieces when not in use and aligns with our sustainability goals.
By following these care instructions, you ensure that your Mishka jewellery remains a cherished part of your collection, reflecting both timeless beauty and an ethical commitment. Enjoy the lasting elegance of Mishka, where each piece tells a story of luxury and responsibility.